Privacy Policy

Last updated: November 13, 2026 · Deutsche Version · Legal Notice (Impressum) · Cancel subscription

1. What We Collect

VoltType collects the minimum data necessary to provide the service:

• Account information: Email address when you create an account. If you sign in with Google, Google sends us your email address, name and profile picture so we can create and identify your account; we request nothing else from your Google account and do not post or read anything on your behalf.
• Audio data: When you dictate in the cloud — the default, and the only option on Free — your voice, and any text you ask the AI to work on, is sent over the internet to our server and to Groq, our transcription provider in the US, to be turned into text. Groq processes it as our sub-processor under its own terms. In Offline mode (Pro) your voice is turned into text on your own device and is not sent anywhere; see section 4. Live typing, a test feature switched on only for some accounts, also streams your voice to Deepgram, on its EU servers, while you speak, to show the words as a preview; see section 4.
• Usage data: We track the number of seconds and words transcribed per day for billing and plan limits, and which app and version made the request. These records hold counts and technical details, not the content of your transcriptions.
• Upgrade screen: We also count, per day and without linking to any account or device, how often the upgrade screen is shown and used, so we can improve it.
• Setup steps, counted for everyone: We count anonymous steps, like “app opened”, “signed in”, “microphone allowed” or refused, “Say hello” heard, first dictation and first text put into an app, where a dictation was made (the app, the keyboard, Notes or the floating mic), a thumbs up or down if you tap one, how far a sign-in got, whether a dictation ran on your device, when the Pro screen was shown, when Offline mode was switched on or off, and your answer if you choose to answer the one question “What made you stop?”, with no way to tell who you are. Each app sends a step at the moment it happens, with only the step, the app (Windows, Android or web) and its version; there is no ID, no account and nothing that links one step to another. Our server keeps only daily totals per step and version, never the request and never your network address. Nothing is sent in Offline mode or when usage counts are switched off in Settings › Data. We use these totals to see where people get stuck. Nothing is stored on your device for this, except that if you hide the thumbs, that choice is remembered there. Two of these totals are counted by our server, with nothing sent for them: the first time each day an account reaches us (“app opened”), and when the free allowance ran out. When an account comes back after 7 or more days away, we keep one yes/no mark with it saying the question “What made you stop?” is due, and clear it as soon as the app has shown the question; your answer is only ever added to the anonymous totals and is never stored with your account.
• Usage steps, only if you say Sure: On Free and during a trial, after your first dictation, the apps ask once whether you want to help us make VoltType better for you. If you say Sure, they make a random ID on your device and send, for your first 14 days, which setup steps you reached, whether a dictation worked, was empty or failed, whether text was put into an app, and the app, its version, its language and the date. The random ID is not your account, email or device ID, and nothing is linked to your account; we never send your text, your audio or your email this way. If you say no, we count one anonymous “no” and send nothing else; a Sure is counted the same anonymous way. Nothing is sent in Offline mode or on Pro. You can turn it off any time in Settings (“Share usage steps”), which deletes the random ID on your device. We keep these records for 90 days, then delete them. Legal basis: your consent (GDPR Art. 6(1)(a)), which you can withdraw at any time.
• Google Play purchase, only if you buy Pro in the Android app from Google Play: Google takes the payment, so we do not see or store your card details. Linked to your account, we store the purchase token Google issues for your subscription, the product and plan (monthly or yearly), its state and end date, and when we last checked it. If Google tells us the order for your current period was fully refunded, we also store that order number. When you buy, the app gives Google a one-way code made from your account ID (a hash, not your email address and not the ID itself), so that a purchase only counts for the account that made it. We use all this to confirm the purchase, to turn Pro on and off, and to keep it correct when Google renews, cancels or refunds the subscription.
• Diagnostics: For each cloud transcription we keep a small technical record — how long it took, which speech model ran, which device and app version were used, and an error code (with the technical message our speech provider returned) if it failed. This is used only to fix problems and improve speed. It does not contain audio or text.
• Sign-in record: When you sign in we record which app you used (Windows, Android or the web), its version, the date, and the country your connection came from. The country is worked out from your network address at that moment; we do not store the address itself. We use this to know which apps people actually use and to spot problems in one country or one version.
• Word bank, only if you turn on Remember (Pro): the words and corrections you teach VoltType — what it heard, and what to write instead. See section 3.
• How you found us, at sign-up: if you arrived through a campaign link, the campaign tags and the page you landed on are saved with your account when you sign up in the web app. See section 4c.
• What you send us: contact-form messages, feedback, survey answers, waiting-list sign-ups, and gift or promo codes you redeem.

2. What We Don't Collect

• We do not sell your data. We share it only with the service providers named in section 4, and only for the purposes stated there.
• We do not use your data for advertising.

3. Local Storage and the Word Bank

The apps store the following data locally on your device:

• Settings and preferences
• Personal vocabulary (learned words and corrections)
• Word Bank rules and templates
• Transcription history, notes and meetings

This data stays on your device unless you choose to export or share it — with one exception you control: if you turn on Remember (Pro), your word bank (the words and corrections you teach VoltType) is also synced to our server, in our database at Supabase (see section 4), so your other devices learn the same words. Only your own account can read it. It stays there until you delete your account, or ask us at [email protected] to remove it. With Remember off, nothing from your word bank is sent to us.

Which app is in front (Android, only if you allow Usage access for the floating mic): while the floating mic is on, VoltType checks on your phone, about once a second, which app is in front, only to decide where the mic shows, so it can step aside for a banking, payment or password app or one where you chose “Not in this app”; this is not sent to us.

4. Third-Party Services (Sub-processors and Recipients)

VoltType uses the following third-party services to process your data:

• Groq (United States): Speech-to-text transcription and AI text cleanup when you use the cloud. Audio and the text you ask the AI to work on are sent for processing; Groq handles them as our sub-processor under its own terms. Subject to Groq's Privacy Policy.
• Deepgram (United States company; live typing is processed on its EU servers): Live speech-to-text for the live-typing preview, a test feature switched on only for some accounts. While you speak, your audio is streamed through our server to Deepgram, which sends back the words; we do not store the audio. Deepgram handles it as our sub-processor under its own terms. Deepgram says it “stores fractional increments of data for the continued improvement of our voice AI models”, and that only data included through its Model Improvement Partnership Program is used for training (Deepgram); we opt out of that program for live typing. Subject to Deepgram's Privacy Policy.
• Supabase: Our database — account authentication, usage records, diagnostics and, if you turn on Remember, your word bank. Our database is hosted in the EU (Frankfurt, Germany). Subject to Supabase's Privacy Policy.
• Cloudflare: Website and API hosting, and cookieless website analytics on volttype.com (see section 4c). Subject to Cloudflare's Privacy Policy.
• Stripe: Payment processing for paid plans. We do not see or store your card details. Subject to Stripe's Privacy Policy.
• Google (Google Play and Google Cloud Pub/Sub): If you buy Pro in the Android app from Google Play, Google handles the payment and the subscription under its own terms. Our server asks Google for the state of your subscription using the purchase token, and Google tells our server when it changes, such as a renewal, cancellation or refund, through its Pub/Sub messaging service. Those messages hold the purchase token, the kind of change and its time, and for a refund the order number. Subject to Google's Privacy Policy.
• Resend: Sending account and service emails, and delivering contact-form messages to our inbox. Subject to Resend's Privacy Policy.
• Telegram: Internal notifications to the operator only (see section 4b). Subject to Telegram's Privacy Policy.
• GitHub: Hosting the application installer, app updates and some voice packs you download (see section 4a). Subject to GitHub's Privacy Statement.
• Hugging Face: Hosting the voice, language and writing packs used in Offline mode (see section 4a). Subject to Hugging Face's Privacy Policy.

International transfers. Several of these providers are based in the United States or elsewhere outside the EU/EEA, so your data may be processed or accessed there — cloud transcription (Groq) is processed in the United States; live typing (Deepgram) is processed in the EU. Write to [email protected] to ask which safeguard covers a given provider.

Offline mode (Windows and Android, Pro). Offline mode is not the default: you switch it on, on Pro, after downloading a voice pack. In Offline mode your voice is transcribed on your PC or phone, and your audio and text stay on your device. On Windows, from version 2.1.1010, nothing about an offline dictation is sent: no word count and no error record. Earlier Windows versions send a word count for each offline dictation when “Usage counts” is on (the default) and a short error record if a recording fails. The Android app sends a word count for each offline dictation when “How much I used” is on; we keep these counts only for Free accounts. You can turn these switches off in Settings.

4a. Downloading the app and voice packs

When you download the app, an update, or a voice, language or writing pack, your device fetches the file directly from GitHub or Hugging Face. As with any download, your network (IP) address and ordinary request details (such as which file and your browser or app type) reach that host, which handles them under its own privacy policy. We send them no account information. Once a pack is on your device it is used offline.

4b. Internal notifications (Telegram)

VoltType is run by one person. So that a new purchase, message or problem is noticed quickly, our server sends a short alert to a private Telegram chat that only the operator reads. The alert says only what happened (for example “New contact enquiry” or “New Pro signup” with the plan) — it contains no name, email address, message text or payment ID. The details go to the operator’s email instead (via Resend, see section 4).

4c. When you visit volttype.com

• Cloudflare Web Analytics counts page views and page speed without cookies or localStorage. For this, your browser sends the page address, the page that sent you there and load timings to Cloudflare (cloudflareinsights.com) on each page view.
• Our own visit counter. The homepage (in every language) and some comparison pages also send a page-view record to our own statistics server (hq.myclienta.com, run by the operator of VoltType). It contains the address of the page you are on (including any campaign tags in it) and the page that sent you there (referrer); when you click a buy button, it also records which plan you chose. As with any request, your network address reaches that server. This counter sets no cookie.
• Download clicks. When you click a download link, our website records the click on that server with the campaign that brought you, your country, your network provider, your browser type and your network address, so we can count downloads, filter out bots and leave out our own test visits. Our website itself also keeps download counts per day and per country, and a list of the last 500 clicks with the time, country and browser type, without your network address.
• Campaign cookie — only if you say yes. If you arrive through a link carrying campaign tags (utm_ parameters), the website asks whether it may remember which link brought you. Only if you click Yes does it set one first-party cookie, vt_attr, holding only those tags and the page you landed on, for up to 90 days. If you then sign up in the web app, they are saved with your account so we know which campaign brought you. Click No and nothing is stored. The cookie is not shared with anyone, and you can delete it in your browser at any time.
• Settings you choose. The website remembers your language choice and that you closed the privacy notice, in your own browser.

Purpose: understanding which pages and campaigns bring visitors, and keeping the site working. No ad networks, no profiling and no cross-site tracking.

4d. The AI in VoltType

Where the AI runs and what it sees →

VoltType uses AI to turn speech into text, to work out who spoke, and to write summaries, to-do lists and drafts from your own words. In plain terms:

• On your device. With the offline packs, recognition and writing happen on your own phone or PC. In Offline mode your audio and text stay on your device; the counts described in section 4 are the only thing an older Windows version or the Android app may send.
• In the cloud. Without the packs you are in cloud mode (Free, and Pro when online): your voice, and any text you ask the AI to work on, is sent over the internet to our server and to Groq, our transcription provider in the US, to be turned into text. Groq processes it as our sub-processor under its own terms.
• We do not build models. We use published models as they are. We do not train or fine-tune any model with what you say.
• AI gets things wrong. Recognition can mishear a word, and a summary is a draft, not a record. Read it before you rely on it. We do not use AI to make decisions about you that have legal or similarly significant effects.
• We do not detect emotion — not now and not later. VoltType does not judge mood, stress, health or character from a voice. This is a permanent design rule, written into our own AI Act assessment.

4e. Voices You Name (Meetings)

If you type a person’s name next to a speaker in a meeting, VoltType can keep a voice fingerprint so your next meeting recognises them.

• A fingerprint is a list of numbers. It contains no audio, and it cannot be turned back into a voice or into words.
• It is stored only on your own device. It is not sent to us. We do not see it, hold it, or back it up.
• A voice fingerprint is personal data belonging to the person whose voice it is, and under EU law it is a special category. The app therefore asks you to confirm that the person agreed before it saves anything. Please actually ask them.
• You can delete any saved voice with one tap, at any time, in Meetings.

Recording people. VoltType records only when you press record. Everyone in the room must know and agree. In some countries — Germany and France among them — recording a conversation without everyone’s agreement is a criminal offence. The app reminds you before your first recording; asking the room is the part only you can do.

5. Why We Process Your Data (Legal Basis)

If you are in the EU/EEA or UK, the GDPR requires us to tell you our legal basis for each use of your data:

• To provide the service (account, transcription, word-bank sync when you turn on Remember) — performance of our contract with you (Art. 6(1)(b) GDPR).
• To take payment, and to confirm a Google Play purchase and keep your plan correct — performance of our contract with you; keeping payment records — our legal obligation under bookkeeping law (Art. 6(1)(c) GDPR).
• To keep the service secure and prevent abuse (rate limits, quota records, diagnostics) — our legitimate interests (Art. 6(1)(f) GDPR).
• Internal notifications, answering your messages, and website statistics (sections 4b and 4c) — our legitimate interests in answering customers quickly and understanding how people find us (Art. 6(1)(f) GDPR).
• To send you product or feedback emails — your consent, which you can withdraw at any time by replying "unsubscribe".
• Voice fingerprints you choose to save — explicit consent: yours, and that of the person whose voice it is. Stored on your device only; we do not receive it.

6. How Long We Keep It

• Audio recordings: in cloud mode they go to our server and to Groq as described in section 4; Groq handles them as our sub-processor under its own terms. In Offline mode (Pro) audio is not sent anywhere. With live typing, audio streamed to Deepgram is not stored by us; Deepgram handles it under its own terms.
• Transcribed text: your history is stored locally on your own device. In cloud mode the text you ask the AI to work on follows the same path as the audio (section 4).
• Account details (email, plan): kept for as long as your account exists.
• Usage records and diagnostics (timestamps, seconds and word counts, technical records — not content): kept while your account exists, so we can apply the free plan’s monthly word quota.
• Word bank (only with Remember on): until you delete your account or ask us to remove it.
• Payment and invoice records: kept by Stripe and by us for as long as bookkeeping and tax law require — in Denmark, five years from the end of the financial year.
• Google Play purchase record (purchase token, plan, state, end date and any refunded order number): one record per account, replaced when you buy a new subscription, and kept until you delete your account, even after the subscription has ended. Google keeps its own records of the payment under its own terms.

6a. Deleting Your Account

You can delete your account yourself at any time: in the Android app (your account → Delete account), in the Windows app (Settings → Account → Delete account), or in the web app at app.volttype.com (Settings → Delete my account). It is the same account you use in the Windows and Android apps, so this deletes it for every app. You can also email [email protected] from the address on your account and we will do it for you. More detail is on our account deletion page.

• Deleted immediately and permanently: your sign-in and email address, your plan record, your Google Play purchase record, usage records, diagnostics, sign-in record, word bank, and what you told us (survey answers, feedback, promo and gift codes).
• Kept: payment and invoice records, because bookkeeping and tax law require it (see section 6). They record the fact of a payment, not your dictation.
• A paid subscription: cancelled automatically, before anything is deleted, so you are not charged again. If the cancellation fails, nothing is deleted and you are told, so you are not left with a deleted account that is still being charged. A Google Play subscription is cancelled with Google in the same way: that stops further renewals, and does not by itself refund anything.
• On your device: notes, meetings, history and saved voices are not on our servers. Delete them in the app, or uninstall it.

7. Data Security

All data transmitted between the app and our servers is encrypted using TLS. API keys and secrets are stored securely and not exposed to client-side code. Sign-in tokens on your device are stored in the operating system's encrypted storage.

8. Your Rights

If you are in the EU/EEA or UK you have the right to access your data, correct it, delete it, receive a copy in a portable format, object to or restrict processing, and withdraw consent at any time.

Download your data yourself: in the web app at app.volttype.com, Settings → Download my data gives you a file (JSON) with your account, plan, usage records, word bank and the feedback you sent us. For anything else we hold — for example diagnostics — email us and we will send it.

To exercise any of your rights, email [email protected]. We will respond within 30 days, and there is no charge.

To delete your account, see section 6a. Data kept on your own device — your notes, meetings and any saved voices — is deleted by deleting it in the app or uninstalling. We cannot delete it for you, because we do not have it.

If you believe we have handled your data improperly, you have the right to complain to your national data protection authority.

9. Data Controller

The data controller for VoltType is Djoko Chrchev, sole proprietor, Copenhagen, Denmark. Contact: [email protected]. See also the Legal Notice (Impressum).

10. Children

VoltType is not directed at children under 16, and we do not knowingly collect their data.

11. Changes

We may update this policy from time to time. We will notify you of significant changes via the app or email.

12. Contact

Questions about privacy? Email [email protected].