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Privacy Policy

Last updated: March 30, 2026

1. What We Collect

VoltType collects the minimum data necessary to provide the service:

• Account information: Email address when you create an account.
• Audio data: Your voice recordings are sent to our servers for transcription only. Audio is processed in real-time and never stored on our servers.
• Usage data: We track the number of seconds transcribed per day for billing and plan limits. We do not store the content of your transcriptions on our servers.

2. What We Don't Collect

• We do not store your audio recordings.
• We do not store your transcription text on our servers.
• We do not sell or share your data with third parties.
• We do not use your data for advertising.

3. Local Storage

The desktop app stores the following data locally on your computer:

• Settings and preferences
• Personal vocabulary (learned words and corrections)
• Word Bank rules and templates
• Transcription history

This data never leaves your device unless you choose to export it.

4. Third-Party Services (Sub-processors)

VoltType uses the following third-party services to process your data. All are located in, or process data in, the United States.

• Groq: Speech-to-text transcription and AI text cleanup. Audio is sent for processing and is not retained by us. Subject to Groq's Privacy Policy.
• Supabase: Account authentication and usage records. Subject to Supabase's Privacy Policy.
• Cloudflare: Website and API hosting. Subject to Cloudflare's Privacy Policy.
• Stripe: Payment processing for paid plans. We never see or store your card details. Subject to Stripe's Privacy Policy.
• Resend: Sending account and service emails. Subject to Resend's Privacy Policy.
• GitHub: Hosting the application installer you download. Subject to GitHub's Privacy Statement.

International transfers. If you are in the EU/EEA or UK, your data is transferred to the United States. These transfers rely on the Standard Contractual Clauses and equivalent safeguards offered by each provider above.

Offline (Pro) mode. When you use offline transcription on VoltType Pro for Windows, your audio is processed entirely on your own machine and is not sent to Groq or to us at all.

5. Why We Process Your Data (Legal Basis)

If you are in the EU/EEA or UK, the GDPR requires us to tell you our legal basis for each use of your data:

• To provide the service (account, transcription, sync) — performance of our contract with you.
• To take payment — performance of our contract with you.
• To keep the service secure and prevent abuse (rate limits, quota records) — our legitimate interests.
• To send you product or feedback emails — your consent, which you can withdraw at any time by replying "unsubscribe".

6. How Long We Keep It

• Audio recordings: not retained. Audio is processed and discarded; we never write it to storage.
• Transcribed text: not retained on our servers. Your history is stored locally on your own device.
• Account details (email, plan): kept for as long as your account exists.
• Usage records (timestamps, seconds and word counts — not content): kept while your account exists, so we can apply trial limits and quotas.
• Payment records: retained by Stripe for as long as the law requires them to keep financial records.

When you delete your account, your account details and usage records are deleted with it.

7. Data Security

All data transmitted between the app and our servers is encrypted using TLS. API keys and secrets are stored securely and never exposed to client-side code. Sign-in tokens on your device are stored in the operating system's encrypted storage.

8. Your Rights

If you are in the EU/EEA or UK you have the right to access your data, correct it, delete it, receive a copy in a portable format, object to or restrict processing, and withdraw consent at any time.

To exercise any of these, email [email protected]. We will respond within 30 days, and there is no charge. We do not yet offer a self-service export button — ask us and we will send your data to you.

You can delete your account and all associated data at any time by contacting us at [email protected]. Your local data can be deleted by uninstalling the app.

If you believe we have handled your data improperly, you have the right to complain to your national data protection authority.

9. Data Controller

The data controller for VoltType is Djoko Chrchev, contactable at [email protected]. VoltType is operated from Denmark.

10. Children

VoltType is not directed at children under 16, and we do not knowingly collect their data.

11. Changes

We may update this policy from time to time. We will notify you of significant changes via the app or email.

12. Contact

Questions about privacy? Email [email protected].